Customer Service

If you encounter problems when shopping or ordering on yourlens.com, please call Customer Service at If you encounter problems when shopping or ordering on yourlens.com, please call Customer Service at 1-800-301-3225. If you have problems or questions regarding your contact lens prescription, shipping, delivery and or contact lens returns, contact the yourlens.com eye care professional who sold you the contact lenses.

The goal of yourlens.com eye care professionals is 100% customer satisfaction 100% of the time!

 

 

Stay in the Know

 

Contact Lens Myths

  • I can't wear contacts
  • Contact lenses get lost 
  • Contact lenses cost too much
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Eye Exams are Important

  • Early detection saves sight
  • Healthy vision and nutrition
  • Does my insurance cover it?
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Why buy contacts from your eye doctor?

  • Convenience
  • Value
  • Trust
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Why buy contact lenses online?

  • AutoShip
  • Save time & money
  • Contact lens promotions
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How to read your contact lens Rx

  • Contact lens Rx abbreviations
  • Why a prescription for contacts?
  • General contact Rx information
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Vision Terms & Glossary

  • A through H
  • I through P
  • Q through Z
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